Straight talk on careers, business, and money for BPO professionals. New articles every week.
Quick answer: Because BPO work has already trained you in many of the things a small business needs to survive. You're used to working toward targets, so you already understand the importance of knowing whether your business is actually making...
Continue ReadingQuick answer: The seven most useful AI skills for a Philippine BPO professional are prompt writing, AI output review, data labelling and annotation, spreadsheet automation, process documentation, AI-assisted...
Quick answer: AI is not replacing the Philippine BPO industry. It is replacing specific tasks inside it. The industry closed 2025 at $40 billion in revenue and 1.9...
There are two expensive ways to handle a business idea. The first is loud. You build it in secret for months, spend your savings on inventory and branding,...
You finally got the raise. The promotion came through, or the annual increase already showed up on your payslip, and for one cutoff it felt like breathing room....
If you work in the BPO industry, you have probably heard two very different stories about where it is headed. One says we are on track to become...